Westerfield Station

Live times and facilities information for Westerfield Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards Ipswich and Felixstowe) - Next to the ticket machine, fixed to the post beneath the customer information screen
  - Platform 2 (for trains towards Lowestoft) - Between the entrance on to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using one of the two Help Points at this station
  Assistance meeting point is on the platform, next to the yellow boarding ramp.
- Step Free Access
  
  This station has step free access to both platforms from Westerfield Road, with approximately 30 metres between the two entrances which are either side of the level crossing.
  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on the platform, next to the yellow boarding ramp.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Ticket Machine
- This station does not offer
  
  Staffing Level, Ticket Office
Getting to / from the station
- Cycle Storage Availability
  Storage location:
  There is one cycle stand on Platform 1 (for trains towards Ipswich and Felixstowe) behind the ticket machine and the waiting shelter, at the back of the platform. There is also one cycle stand on Platform 2 (for trains towards Lowestoft), located next to the waiting shelter.
- Rail Replacement Services
  
  Rail replacement bus services do not serve this station. Customers are advised to use Ipswich station for rail replacement services.
- This station does not offer
  
  Bus Services, Car Park, Cycle Storage Sheltered, Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- This station does not offer
  
  Left Luggage, Toilets, WiFi

LIVE DEPARTURES AND ARRIVALS

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Westerfield

Westerfield Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Ticket Machine

This station does not offer

Cycle Storage Availability

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Westerfield

Westerfield Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Ticket Machine

This station does not offer

Cycle Storage Availability

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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