Norwich Station

Live times and facilities information for Norwich Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Impaired Mobility Set Down
  
  At the main station entrance
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Sunday – 24 hours
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on one of the ticket machines at this station
- Step Free Access
  
  This station has step free access to all platforms.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the information desk in booking hall.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Customer Help Points
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 04:45 to 20:45 Saturday – 04:45 to 20:45 Sunday – 06:45 to 20:45
Getting to / from the station
- Bus Services
  
  'First' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
  'First' routes 25 & 35 link the rail station forecourt with the city centre and Norwich University.
  Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
- Car Park
  Station Car Park - 62 spaces Monday to Sunday – 04:30 to 01:30
- Cycle Storage Availability
  Storage location:
  Cycle parking facilities can be located next to the station entrance, near the bus stops
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement bus services pick up and drop off at the bus stops on the station forecourt, outside the station entrance.
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  
  There are male and female toilets located on the station concourse, adjacent to Platform 5. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 04:30 - 23:00Saturday 04:30 - 23:00Sunday 06:30 - 23:00
- WiFi
  
  Find WiFi Hotspots around Norwich station
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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Norwich

Norwich Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Norwich

Norwich Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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