London Waterloo Station

Live times and facilities information for London Waterloo Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
  
  Two lowered ticket office counters can be found at windows 1 & 14 in the ticket office.
- Accessible Taxis
  
  Accessible taxis are available from the taxi rank on Cab Road / Station Approach
- Accessible Ticket Machines
  
  Ticket machines are located at various locations on the main concourse and are accessible to wheelchair users.
- Customer Help Points
  
  Passengers travelling on journeys from London Waterloo who require information or assistance are advised to approach a member of staff or visit the information point in the centre of the main concourse.
  Staffed information points are located on the main concourse until 21:00 daily.
  A map of Waterloo station is available from South Western Railway Assisted Travel team (0800 52 82 100)
- Impaired Mobility Set Down
  
  Accessible bays are available near the taxi rank on Cab Road / Station Approach . For any assistance contact reception located next to drop off point on arrival. Passengers may also book assistance in advance by contacting South Western Railway Customer Services Centre on 0845 6000650. (Open 6am-10pm)
- Induction Loop
- National Key Toilets
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- Ramp For Train Access
- Staff Help Available
  
  Please visit the information point in the centre of the concourse for information and assistance.
  Disability assistance can be arranged in advance by contacting South Western Railway on 0800 52 82 100 between 06:00 and 22:00 or by emailing assistedtravel@swrailway.com
  It is preferred if assistance is arranged 24 hours in advance.
  Monday to Friday 04:30 - 01:05Saturday 04:30 - 01:50Sunday 05:30 - 01:05
- Step Free Access
  
  There is step free access from the main concourse to all platforms, shops and facilities.
  Step free exits are exit 1 (Station approach), exit 2 (with a lift to Waterloo Road and lift access to the London Underground Jubilee line), and exit 3 for taxis and onward travel towards the South Bank.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Network Rail
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:30 to 23:15 Saturday – 05:30 to 23:15 Sunday – 06:30 to 22:30
Getting to / from the station
- Bus Services
  
  Waterloo is well connected to London's public transport network. Waterloo Underground station serves the Bakerloo, Jubilee, Northern and Waterloo & City Lines. Plan a journey - Transport for London (tfl.gov.uk)
  Buses depart from several points around the station. All Transport for London Buses are accessible with step free access and have a dedicated mobility space. Buses from Waterloo (tfl.gov.uk)
  The station has a dedicated taxi rank for London Black Taxis on the roadway outside exit 3.
  Santander Hire Bicycles are available from the docking stations outside. Santander Cycles - Transport for London (tfl.gov.uk)
  Waterloo is within easy walking distance of the South Bank and a number of visitor attractions. Walking - Transport for London (tfl.gov.uk).
- Car Park
  Station Car Park - 27 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  
  Please return to your bike within 2 weeks. Abandoned cycles are regularly removed from the racks and those that remain unclaimed are sent for disposal or donated to charitable schemes.
  Storage location:
  Cycle storage is located outside exit 3 on Station Approach / Cab Road.
- Taxi Rank
  
  Taxis are available from the taxi rank on Cab Road / Station Approach
- This station does not offer
  
  Cycle Storage Sheltered, Rail Replacement Services
Station Facilities
- Customer Service
  
  Monday-Saturday 07:00-22:15 Sunday 09:00-20:45
  Station Reception
- Left Luggage
- Lost Property
  Monday to Friday – 07:30 to 19:00
- Toilets
  
  The entrance to the public toilets is on the main concourse opposite platform 18, and these facilities have an accessible toilet and baby changing facilities. There is a another accessible toilet outside exit 3 operated by a RADAR key.
- WiFi
  
  Free public Wi-Fi is available at the station

LIVE DEPARTURES AND ARRIVALS

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London Waterloo

London Waterloo Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Taxi Rank

This station does not offer

Customer Service

Left Luggage

Lost Property

Toilets

WiFi

LIVE DEPARTURES AND ARRIVALS

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London Waterloo

London Waterloo Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Taxi Rank

This station does not offer

Customer Service

Left Luggage

Lost Property

Toilets

WiFi

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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