Jewellery Quarter Station

Live times and facilities information for Jewellery Quarter Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are not available
- Accessible Ticket Machines
- Customer Help Points
  
  On both platforms
- Induction Loop
- National Key Toilets
  
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- Ramp For Train Access
- Staff Help Available
  Friday – 16:00 to 18:00 Saturday – 11:00 to 13:00
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: West Midlands Trains
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday – Closed Tuesday – Closed Wednesday – Closed Thursday – Closed Friday – 16:00 to 18:00 Saturday – 11:00 to 13:00 Sunday – Closed
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format here
- Cycle Storage Availability
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on Vyse Street. Immediately in front of main entrance to station building and opposite.
- Taxi Rank
  
  BBs 0121 693 3333 TOA 0121 427 8888
- This station does not offer
  
  Car Park, Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Jewellery Quarter Station is accredited by the Secure Station Scheme**
- Toilets
  
  The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

LIVE DEPARTURES AND ARRIVALS

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Jewellery Quarter

Jewellery Quarter Station

AT A GLANCE

STATION DETAILS

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Jewellery Quarter

Jewellery Quarter Station

AT A GLANCE

STATION DETAILS

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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