Hockley Station

Live times and facilities information for Hockley Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help point avaiable on platform 1.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 06:00 to 19:30 Saturday – 06:00 to 19:40 Sunday – 08:10 to 15:40
  Most services are operated as driver only meaning there are no other staff onboard. Customers requiring assistance who haven't booked are advised to speak to a member of staff at the ticket office when it's open or use the ticket vending machine help button outside of that time. Please be aware that it may take longer to arrange your assistance if you do not book. Mobile assistance teams also operate within the area and can be available to assist with boarding and alighting for booked assists between the hours of 06:00 - 21:00. Outside of this time alternative transport will be supplied.
- Step Free Access
  
  This station has step free access to both platforms but not between platforms (footbridge only). Step free access to the Shenfield / London bound side is the same side as the ticket office. The Southend bound platform is accessed from Plumberow Avenue approximately 500 metres away.
  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the ticket office.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 19:30 Saturday – 06:00 to 19:40 Sunday – 08:10 to 15:40
Getting to / from the station
- Car Park
  Station Car Park - 147 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  Within car park
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Replacement transport stops are away from the Station, Located on Spa Road.
  Customers wishing to travel to Shenfield/London should use the Public bus stop located opposite CO-OP Funeral care.
  Customers wishing to travel towards Southend Victoria & Southend Airport should use the bus stop located next to CO-OP Funeral Care.
  Directional Signage is provided at the station entrance and at both Public Bus Stops.
  Check before travel.
- This station does not offer
  
  Bus Services, Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  
  The toilets including accessible (radar key) toilets are on platform 1
- WiFi
  
  Find WiFi Hotspots around Hockley station
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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Hockley

Hockley Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Hockley

Hockley Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

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