Five Ways Station

Live times and facilities information for Five Ways Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Public Telephones
  
  Public telephones are not accessible
- Accessible Taxis
  
  Accessible taxis are not available
- Accessible Ticket Machines
- Customer Help Points
  
  On both platforms
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 07:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 16:00
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: West Midlands Trains
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 07:00 to 20:00 Saturday – 08:00 to 18:00 Sunday – 10:00 to 16:00
  In the booking hall
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format here
- Cycle Storage Availability
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Public service bus stops outside the station
- Taxi Rank
  
  Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
- This station does not offer
  
  Car Park, Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  ** Five Ways is accredited by the Secure Station Scheme**
- Toilets
  
  The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00.
- This station does not offer
  
  Left Luggage, Lost Property, WiFi

LIVE DEPARTURES AND ARRIVALS

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Five Ways

Five Ways Station

AT A GLANCE

STATION DETAILS

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Five Ways

Five Ways Station

AT A GLANCE

STATION DETAILS

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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