Felixstowe Station

Live times and facilities information for Felixstowe Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help points can be found at the following location(s):
  - Platform 1 (for trains towards Ipswich) - Next to the ticket machine, fixed to one of the pillars that supports the canopy
- Induction Loop
- Ramp For Train Access
- Staff Help Available
  
  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp Assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using the Help Point at this station
  Assistance meeting point is on the platform.
- Step Free Access
  
  This station has step free access to the single platform for trains towards Ipswich.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Ticket Machine
- This station does not offer
  
  Staffing Level, Ticket Office
Getting to / from the station
- Cycle Storage Availability
  Storage location:
  There are eight cycle stands with fourteen wheel racks on Platform 1 (for trains towards Ipswich), as well as a further ten cycle stands without wheel racks. Two cycle lockers are located just in front of the white wooden fence, towards the far end of the platform that remains covered by the canopy.
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement bus services pick up and drop off just next to the entrance to the station (as indicated by the Rail Replacement Bus Stop sign).
- This station does not offer
  
  Bus Services, Car Park, Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- This station does not offer
  
  Left Luggage, Toilets, WiFi

LIVE DEPARTURES AND ARRIVALS

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Felixstowe

Felixstowe Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Ticket Machine

This station does not offer

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Felixstowe

Felixstowe Station

AT A GLANCE

STATION DETAILS

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Ticket Machine

This station does not offer

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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