Cardiff Queen Street Station

Live times and facilities information for Cardiff Queen Street Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
  
  The ticket machines are near the main entrance and take cash and major debit and credit cards.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday – 06:30 to 23:00 Tuesday – 06:30 to 23:00 Wednesday – 06:30 to 23:00 Thursday – 06:30 to 23:00 Friday – 06:30 to 23:00 Saturday – 06:30 to 23:00 Sunday – 08:00 to 23:00
  Help provided by on train staff outside staffing hours.
- Step Free Access
  
  Usually, Category B.
  Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.”
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Customer Help Points, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Transport for Wales
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday – 07:40 to 18:00 Tuesday – 07:40 to 18:00 Wednesday – 07:40 to 18:00 Thursday – 07:40 to 18:00 Friday – 07:40 to 18:00 Saturday – 07:40 to 18:00 Sunday – 10:00 to 15:30
  Near the main entrance
Getting to / from the station
- Bus Services
  
  Limited service from stop outside station Mondays to Fridays
- Cycle Storage Availability
  Storage location:
  to the right of the station front
- Rail Replacement Services
  
  The rail replacement bus stop is on Churchill Way. To Cardiff Central, it will stop by the entrance to Ibis Hotel. To Cathays/Health, it will stop opposite the Ibis Hotel.
- This station does not offer
  
  Car Park, Cycle Storage Sheltered, Taxi Rank
Station Facilities
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Lost Property
- Toilets
  
  The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.
- This station does not offer
  
  Left Luggage, WiFi

LIVE DEPARTURES AND ARRIVALS

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Cardiff Queen Street

Cardiff Queen Street Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Ticket Machines

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Cardiff Queen Street

Cardiff Queen Street Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Ticket Machines

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Cycle Storage Availability

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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