Bury St Edmunds Station

Live times and facilities information for Bury St Edmunds Station

AT A GLANCE

Ticket Office
Car Park
Step Free Access
Ticket Machine
Bus Services
Toilets
Prepurchase Collection
Taxi Rank
Cycle Storage Availability
WiFi

STATION DETAILS

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  Help points available on the concourse, and on platforms 1 and 2.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  Monday – 05:45 to 19:15 Tuesday – 05:45 to 19:15 Wednesday – 05:45 to 19:15 Thursday – 05:45 to 19:15 Friday – 05:45 to 19:15 Saturday – 05:45 to 19:15 Sunday – 08:00 to 16:00
  Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
  What assistance is available for customers using this station?
  - Board and alight
  - Ramp assistance
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By speaking with a member of station staff
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on one of the ticket machines at this station
  - By using one of the Help Points at this station
- Step Free Access
  
  This station has step-free access to both platforms via lifts.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is at the Gateline (during staffing hours), or alternatively on the platform.
- This station does not offer
  
  Accessible Public Telephones, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: Greater Anglia
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- This station does not offer
  
  Ticket Office
Getting to / from the station
- Bus Services
  
  Bury St Edmunds is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Bury St Edmunds.pdf) to see the PlusBus map
- Car Park
  Station Car Park - 101 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
  Storage location:
  At station entrance and on both platforms
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Rail replacement bus services pick up and drop off at the bus stop on the station forecourt.
- This station does not offer
  
  Taxi Rank
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  Monday to Friday – 09:00 to 17:00
- Toilets
  
  The male, female, and accessible toilets are located in the station building and are accessed from Platform 2 (for trains towards Stowmarket and Ipswich). The accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
  Monday - Friday 05:45 - 18:15Saturday 06:50 - 17:30Sunday 08:15 - 15:00
- WiFi
  
  Find WiFi Hotspots around Bury St Edmunds station
- This station does not offer
  
  Left Luggage

LIVE DEPARTURES AND ARRIVALS

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Bury St Edmunds

Bury St Edmunds Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

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Bury St Edmunds

Bury St Edmunds Station

AT A GLANCE

STATION DETAILS

Accessible Booking Office Counter

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

LIVE DEPARTURES AND ARRIVALS

SEARCH FOR ANOTHER STATION

I WOULD LIKE TO

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