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Customer Feedback

* denotes required field

This experience is available for passengers to provide brief feedback on their journey with us.

In order that we can continue to improve the service we provide, we are asking for your help in providing us with some information about yourself and your journey. We would therefore be very grateful if you could answer the questions below, in respect of your specific journey.

Step 1 - Service Ratings

Could you please score us on how you feel we have performed on the following aspects of your journey - (no stars = poor, 5 stars = excellent).









Step 2






If you would like to give more detailed feedback please supply date of travel, time of departure and booking reference if available, along with your full contact details to: customer.services@hulltrains.co.uk

Step 3





Step 4















Leaving on:

Returning:


Booking Enquiries

Our booking hotline can take bookings up to: Mid-week travel until 22nd October and Week-end travel until 10th October inclusive.

Notify me of new booking dates

Telesales Office Opening Hours:
Monday - Friday 07:00 to 22:00
Saturday - Sunday 08:00 to 19:00